Privacy

Personal Privacy

Arnhild Skatvedt.com is concerned with protecting and respecting your right to privacy.

This privacy policy explains how Arnhild Skatvedt.com collects and processes personal data. It applies to registration on our websites, as well as activities related to sales and marketing.

The purpose of the privacy policy is to help you see what information we collect, why we collect it, what we do with it and how you can get it back.

Arnhild Skatvedt AS is the data controller for the company's processing of personal data. The data controller has the ultimate responsibility for ensuring that all processing and handling of personal data takes place in accordance with the applicable legislation. The delegation only covers the tasks and not the responsibility.

The purpose of the treatment
To establish a customer relationship with Arnhild Skatvedt.com, we need name, address, mobile number and e-mail. The purpose of our processing of personal data is primarily to be able to handle the dialogue with you as a customer, invoicing and the fulfillment of our obligations for the delivery of our services to you. We will process personal data in accordance with what the legislation requires, and you as a customer agree to this.

We are required to store order information in connection with accounting, tax handling and any warranty/return handling. This history is deleted after ten years.

The information stored includes, but is not limited to:

Name, username, e-mail, password, delivery address, telephone number, payment method and order history. The information is only available to Arnhild Skatvedt.com and our operating supplier. The information is not shared with third parties.

Specific credit card information and personal data are processed exclusively by third parties in accordance with applicable processing guidelines, but the information is not stored. Arnhild Skatvedt AS does not have insight or access to this information.

Your rights
You can order the information that is registered on you at Arnhild Skatvedt.com. We need your help to ensure that your personal information is up-to-date and accurate. If you discover errors, we encourage you to contact us so that the information can be corrected. You can also contact us if you want information to be deleted.

You can withdraw any consent you have given us at any time.

You have the right to access your personal data as Arnhild Skatvedt.com have registered in accordance with current legislation. You can at any time request to receive this information in line with the legislation. Information must be disclosed/transmitted in a secure manner.

You can also, at any time, ask us to delete or correct your personal data. This assumes that we are not obliged to store this information in accordance with applicable legislation.

You have the right to complain to the Norwegian Data Protection Authority if you feel that your personal data is not being processed in accordance with this declaration.

Delivery
We cooperate with third parties. Posten / Bring for the transport of goods. We provide personal information that is necessary for them to be able to deliver the goods to you. The information shared with the carriers is name, address, telephone number and desired delivery location. The information is deleted within 36 months.

Cookies
Cookies are small text files that are stored on your device when you download a website. These are usually used to improve your user experience and remember who you are so you stay logged in.

The purpose of cookies is to provide the online store with basic functionality such as session management, analysis, personalization and marketing.

First-party cookies are necessary for the website to function.

Third-party cookies are used for analysis, marketing and personalization of the website.

How to avoid cookies

If you wish to avoid the use of cookies, you can set your browser not to accept them. See your browser's help pages for settings. Please note that if you choose to exclude cookies, you may find that some of the functions on our website do not work.

Analysis
Arnhild Skatvedt.com collects anonymised information about visitors to our website for analysis.

By anonymised information we mean information that cannot be traced back to a user or a person.

The purpose of this is to collect statistics that can be used to further develop and improve the website. Examples of this type of data are: number of visitors to the site, how the site is used, how long the visit lasts, where the users come from and which browsers are used.

We also collect keywords used via the search engines on the website. This is only to improve search results and the customer experience, and no information is collected that can be traced back to the user.

Marketing
Both anonymised data and personal information are used for marketing purposes in accordance with current legislation. The activities here include marketing around our products and services. Typical examples are the sending of newsletters and notification of delivery. Other forms of direct marketing are used when this is permitted based on your consent and applicable legislation.

Furthermore, we use your personal data for several purposes: - Administrative Including invoicing, credit control and payment follow-up. We also use the information for customer service and complaint handling.

Personal data to third parties
Arnhild Skatvedt.com will not share, sell, transfer or otherwise disclose your personal data in any other way than described in the privacy policy. Your data will only be shared if we are legally obliged or get your consent. Collaborative partners will only have access to the information if this is necessary to perform services for Arnhild Skatvedt.com. In such cases, data processing agreements are entered into to safeguard information security. In addition , Arnhild Skatvedt AS will decide how the information will be processed.

All information relating to a user account, which is not stored by law, is automatically deleted as soon as a user deregisters their account.

Contact information
If you have questions about personal data and its processing, you can contact us by e-mail: post@arnhildskatvedt.no